Kayaé Privé is a luxury skincare brand built on one belief: your skincare should be as honest as you are. Born from a quiet rebellion against a world of fleeting trends and "miracle" filters, we create a space where skincare is a sacred ritual, not a chore.

We bridge the gap between soulful wellness and clinical precision — delivering honest, visible progress through clean, cruelty-free formulas and transparent science. We don't promise overnight magic. We commit to progress.

• No Miracles, Just Progress — science-backed results, not overnight fixes
• No Secrets, Just Science — every ingredient is transparent and intentional
• No Trends, Just Ritual — skincare that honors your essence
• All products are Privately Proven — tested by our founders on their own skin first

We currently ship across India to all major cities and pin codes. International shipping is coming soon.

• Standard Shipping — Free on orders above ₹999. Delivered in 5–7 business days
• Express Shipping — Available at checkout for ₹99. Delivered in 2–3 business days
• Orders are processed within 24–48 hours of placement (excluding Sundays and public holidays)
• Once shipped, you will receive a tracking link via SMS and email
• We ship via trusted courier partners — Delhivery, Bluedart, and DTDC

For remote or restricted pin codes, delivery may take 1–2 additional days. If you face any issue, reach us at support@kayaeprive.com

Your order is important to us and we handle every dispatch with care. Here's what to expect:

• Order Processing: 24–48 hours after payment confirmation
• Standard Delivery: 5–7 business days across India
• Express Delivery: 2–3 business days (select cities)
• Metro Cities (Mumbai, Delhi, Bangalore, etc.): Typically 3–4 business days
• Tier 2 & 3 Cities: 5–7 business days
• Remote Areas: 7–10 business days

You will receive SMS and email updates at every stage — from dispatch to out-for-delivery. If your order is delayed beyond the estimated date, please contact us immediately.

We stand behind every product we make. All our formulations are Privately Proven before they reach you. However, we understand that skincare is personal.

• Returns accepted within 7 days of delivery — product must be unused and sealed
• Damaged or wrong product received? We will replace or refund — no questions asked
• Opened products are not eligible for return due to hygiene reasons, unless they are defective
• Refund Timeline: 5–7 business days to your original payment method after the return is received
• To initiate a return, email us at support@kayaeprive.com with your order number and reason

For any allergic reactions or skin concerns, please contact us with details and we will personally assist you. Your skin's wellbeing is our priority.